From the initial contact to the completion of the job, my experience with Optimum was very pleasant. Within minutes of e-mailing for a quote, we were contacted and an appointment was made for that day. The service technician arrived early, he was professional, friendly, courteous and he listened to what we wanted. He was very detailed in the levels of services that might be required depending on how things went. I found the estimates reasonable and Jack was ready to do the job that afternoon. The work was completed quickly and to my satisfaction. Additionally, the final bill was on the low side of the three ranges of services that may be required. My parting words to Jack were, you have a new customer. Thank you to Jack and to Optimum Plumbing.
— Lamar K.